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Support

We are here to help with orders, partners, and food bank programs.

Find quick answers below or reach our support team. Vibo Eats connects you with local restaurants, trusted home cooks, and community food bank partners, so we are ready to help you at every step.

Contact Us

Need help with an order, a restaurant listing, or a food bank request? Share your details and our team will follow up quickly.

Support channels

Use the contact form for the fastest response.

Open contact form

FAQs

How do I place an order?

Select your location, choose a restaurant, and add items to your cart. You can pick delivery or pickup at checkout.

Can I schedule an order?

Scheduling depends on the restaurant. If available, you will see a scheduled time option during checkout.

How do refunds work?

Refunds are reviewed based on order status and partner policies. See the refund policy for details.

How do I partner with Vibo Eats?

Restaurants and home cooks can apply using the partner form. Our team reviews every request.

Delivery Areas

Availability depends on your location and the partner you choose. Set your location in the Vibo Eats header to see restaurants and delivery coverage near you.

Check coverage

Browse restaurants in your area to confirm delivery and pickup options.

Browse restaurants

Cancellation Policy

Orders can be canceled before a restaurant starts preparing your meal. Once preparation begins, cancellations may not be available. If something goes wrong, contact support and we will help.

Need help now?

Reach out with your order number and we will review your request.

Contact support
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